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Frequently Asked Questions

OPERATING HOURS

​Q- Are you open on Sundays?
A- Yes, we are open 7 days a week starting at 9AM.

 

Q- What time do you close?
A- Last car is admitted at 3PM, this allows for enough time to drive-thru safari before the park closes at 4PM.

Q- Are you open during the holidays?

A- We are open 363 days a year, closed only on Thanksgiving Day and Christmas Day.

Q- Are you open if it's raining? Will the animals be out on display?

A- Yes! We are open rain or shine. The Giraffe are the only animals with weather restrictions and will be shifted inside during heavy rain, the first sign of lightning, and when temperatures remain under 50 degrees.

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ANIMAL QUESTIONS

​Q- Are outside animals allowed?
A- NO OUTSIDE ANIMALS are allowed at the park; this is for the safety of the animals. Due to the natural predator/prey instincts of animals and the transmission of disease concerns. Service animals are only permitted in the parking lot and giftshop, they are restricted from entering animal habitats such as the drive-thru safari, petting area, free-flight bird aviary, petting zoo, and giraffe exhibit.

 

Q- Can we feed the animals?
A- YES! We sell specialty grain for the animals on safari, bird food for the aviary, and giraffe food in a souvenir cup.

*NO OUTSIDE ANIMAL FOOD IS ALLOWED.

Q- Does the animal food contain peanuts?

A- Specialty food is made in an agricultural processing plant that may process peanuts and shell items.

Q- Will the animals damage my vehicle?

A- The animals are not aggressive and approach vehicles for the possibility of grain. These animals are still wild animals and can be unpredictable, all guests enter at their own risk and assume responsibility for their own vehicle. If animals approaching your vehicle, make you uncomfortable we advise you to use caution when feeding the animals.

VEHICLE QUESTIONS

​Q- Do you have rental vehicles?
A- No, we do NOT offer rental vehicles. Public wagon tours will be available in the future.

Q- Can we walk through the park?
A- For safety reasons, guests must always stay in their vehicle during the drive-thru portion of safari. There is a walk-through portion, separate from safari, where guests can explore other exhibits outside of the vehicle.

Q- Are motorcycles allowed?

A- Motorcycles are NOT permitted in the drive-thru safari but are allowed in the parking lot.

Q- Are RVs allowed?

A- YES! RVs up to 42' can cruise through the drive-thru safari.

Q- Are jeeps allowed?

A- YES. Jeeps are allowed but doors are required.

Q- How do I feed the animals from a minivan?

A- You may feed from the front or side windows if they roll down. All doors, sliding side doors included, must always remain closed for safety. Admission is good all day, and guests are encouraged to rotate seats, so everyone has an opportunity to feed.

Q- Can we ride in the back of a pickup truck?

A- YES. Guests are welcome to tour the park in the back of a pickup truck. The tailgate must stay up and guests are not allowed to hang off the side of the vehicle.

Q- Can we park a spare vehicle?

A- YES. Guests can meet at the park and carpool through the safari together. Vehicles can only be left in the parking lot during normal business hours and cannot be left overnight.

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GENERAL QUESTIONS

​Q- What forms of payment are accepted?
A- All major credit cards, debit cards, and cash are accepted.

 

Q- What items are prohibited?
A- Items that are NOT ALLOWED in the Park are:

  • Outside animals. Pets, therapy animals, and emotional support animals are NOT considered service animals by the ADA and are not permitted.

  • Outside animal feed

  • Drones

  • Balloons

  • Bicycles

  • Skateboards/Hoverboards

  • Offroad vehicles. Example: Four wheelers & Dirt Bikes

Q- Can we take photos and video?

A- Yes! Please tag us on social media so we can share the fun!

*Occasionally we will photograph or take videos for educational or promotional purposes. Entry to the Park grants permission for use of these images.

Q- How long does it take to visit?

A- Usually, guests can see everything in an hour and a half. Your ticket is good all day so you can Safari again until 4pm!

Q- Can we bring our own food for a picnic?

A- Yes, although we ask that you don't share your food with the animals.

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